Welcome to Tricia Jewellery. By accessing and using our website (www.triciajewellery.com), you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Overview
Tricia Jewellery (“we”, “us”, “our”) provides customers (“you”, “your”) access to high-quality jewellery and accessories through our eCommerce platform. These Terms govern your use of our website and services.
2. Eligibility
You must be at least 18 years of age or the age of majority in your jurisdiction to make purchases from our website. By placing an order, you confirm that you meet these requirements.
3. Products & Pricing
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All products displayed are subject to availability.
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We strive for accuracy but do not guarantee that product descriptions, pricing, or other content are error-free.
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We reserve the right to modify prices or discontinue products at any time without notice.
4. Orders
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Placing an order constitutes an offer to purchase. We reserve the right to accept or reject orders at our discretion.
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Once your order is confirmed, you will receive an order confirmation email. This does not guarantee acceptance of your order.
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We may cancel or limit quantities purchased per person, household, or order.
5. Payment
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We accept major credit/debit cards, PayPal, and other secure payment methods as listed at checkout.
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All payments must be made in full before shipment.
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We use third-party payment processors; we do not store your payment details.
6. Shipping & Delivery
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Shipping times and rates vary depending on your location and the shipping method chosen.
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We are not responsible for delays caused by shipping carriers or customs processes.
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You are responsible for providing accurate shipping information.
7. Returns & Exchanges
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We accept returns within 14 days of delivery for unused, unworn items in original packaging (custom pieces excluded).
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To initiate a return, please contact us at hello@triciajewellery.com
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Refunds will be issued to the original payment method within 7 business days after we receive the returned item.
8. Intellectual Property
All content on our website, including images, designs, text, logos, and trademarks, is the intellectual property of Tricia Jewellery or its licensors. You may not use, reproduce, or distribute this content without written permission.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product in question.
10. Privacy
Please review our [Privacy Policy] for details on how we collect, use, and protect your information.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Kenya. Any disputes will be resolved in the appropriate courts of that jurisdiction.
12. Changes to Terms
We may update these Terms at any time without prior notice. Continued use of the website constitutes your acceptance of any revised Terms.
13. Contact
If you have any questions about these Terms and Conditions, please contact us at:
Tricia Jewellery
Email: [hello@triciajewellery.com]
Phone: 0719 793 233